Let us take care of you problem!  Our Remote support minutes can be used to support any computer or laptop within your business or on the road.  Minutes can be used for maintenance work,  Emergency support such as data recovery or cleaning up viruses and spyware or simply to have phone chat with a support technician when installing a new device or software.  You only pay for the actual time we spent working for you and nothing more.

This is an essential service for your workers operating from home or on the road and who may need support while away. Our research demonstrates that the SOHO market is undeserved by large support organizations whose interests lies with large business with big budgets.  We have found that small & Mid size businesses with remote workers who want to save money by letting us support many computers on a time basis benefit most from our services...

How does it work?

Basically we are your IT Support department. The only difference is we work on a timer.   That's it!    This simple. We work to identify problems, and make recommendations as well as fix issues we encounter. To acheive this we use an array tools as well as specialized Internet sites to maintain your computer, and configure it for maximum safety and to achieve optimal performance. We  focus on problems as you state them to us! You can see everything we are doing on your screen. You always have full control, and can tell us to stop at any time. If you do not wish for us to connect to your computer you can use the minutes to talk with a techie over the phone for a walk through. We strongly reccomend you purchase larger time blocks for systems with multiple issues. A 15 minute block is usually too small to fix most issues.  On average 60 to 120 minutes provides for most problems. Please allocate more time if you rarely perform system maintenance as this requires a lengthier audit and possibly many and longer downloads to bring your computer up to date as well as solve computer issues. No matter the size of the time blocks  you own.  You can be sure we always seek the fastest method we know of to expedite our services while maintaining a high standard of quality performance. Please be aware that we often must perform drivers or operating systems updates before being able to properly troubleshoot many issues. At the end of any remote session you get a written report of all we did e-mailed to you. You can use your purchased minutes on any computer on your network or at home.

Costs of Hardware & Software such as anti virus, Anti spyware or applications programs are not included

Fees for Emergency On line Remote Assistance are $15.00 setup & $1.35 per minutes taxes included.

Our Data recovery services are billed with the same minutes and no surcharge is required.

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Toll Free Canada & U.S.A. 1-866-204-4567 416-535-7396  Toronto & surrounding areas

We track all your purchased minutes.

Your Minutes  Never Expire so your unused minutes are available when you need help again..

The Fine Prints

Due to the nature of our services We make no promises as to the reliability of your computer system hardware, your  operating systems or applications programs or drivers, and we do not guarantee that any of them will work perfectly ever or take any responsibilities or liability regarding them whatsoever...

We endeavour to optimize your Computer configuration, and to assist you in all possible, and meaningful way to resolve any configuration, and or stability issues as you state them to us or of those we discover ourselves.   All software installations must meet the manufacturers Registrations, and licensing requisites.   We will seek solutions direct from manufacturers of products such as motherboards, video cards and other peripherals to resolve hardware & drivers related issues whenever available, and possible, but we assume no responsibility or liabilities for them whatsoever.

We are here to assist you with support, but we don t sell on false promises or under priced deals impossible to deliver.

We will do as much as possible to make your experience with us the best you have ever encountered in our business!

That is our promise, our guarantee, and the reason we are in business serving you since 1997.